🚚 Shipping & Delivery Policy – Consultonic
At Consultonic, all our offerings—including stories, voice series, and digital content—are delivered electronically. As such, there is no physical shipping involved in any purchase or subscription.
🧾 Delivery of Digital Products
✅ All content, including daily stories, audio series, and premium materials, is delivered digitally through:
Our website or mobile platform
Email (where applicable)
✅ Access to premium content is granted immediately upon successful payment confirmation.
📧 In case of any delays or access issues, users can contact support@consultonic.com for assistance within 24–48 hours.
🌍 International Delivery
We proudly serve customers both in India and internationally. All content is available globally, as long as users have internet access and a compatible device.
⚠️ Non-Delivery Situations
If you do not receive your content:
Please check your spam/junk folder for email delivery.
Ensure your subscription is active and payment was successful.
Contact our support team with your order ID and email address for resolution.
🔐 User Responsibility
It is the user's responsibility to maintain a working internet connection and device compatibility to access Consultonic’s digital services. We are not liable for failed access due to third-party service outages or user-side technical issues.
For help with delivery or access to content, contact:
📧 Email: support@consultonic.com
🌐 Website: www.consultonic.com
We do not provide medical, psychological, legal, or financial advice.
All content is provided "as is" and for informational and recreational purposes only.
We make no guarantees regarding the accuracy, completeness, or usefulness of any content.
Privacy Policy
Disclaimers
Consultonic collects and processes personal data in accordance with the Information Technology Act, 2000, and applicable data protection regulations in India.
By using our services, you consent to the collection and use of your data as outlined in our Privacy Policy.
Refund and Cancellation Policy
We do not offer refunds for digital products unless there is a proven technical fault.
Users may cancel their active subscription to Consultonic at any time by contacting our support team via email at support@consultonic.com
Upon cancellation:
The user will retain access to premium content until the end of the current billing cycle.
No refunds will be issued for the remaining period of the subscription, as per our Returns & Refunds Policy.
Cancellation requests should include the registered email ID and user details to process the request efficiently.
We aim to respond to all cancellation requests within 2–3 business days.